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July 14, 2008

- How to Make Sure Bank Deposit Insurance Keeps You From Losing Your Bank Deposits

FDIC signing.jpgIf you live in the U.S. you're fortunate to have bank deposit insurance. Depositors in U.S. banks are protected through the auspices of the Federal Deposit Insurance Corp (FDIC), who's been with us since 1933. A product of Roosevelt's New Deal policies, the FDIC was enacted to quell the public's fear of using public banks after thousands of banks failed during the Great Depression.

The way to ensure that you're completely protected by the FDIC's insurance policy is to keep less than $100,000 on deposit at any one institution. The other way to ensure that your deposits are covered is to use both an IRA and a traditional savings account to store your money. An IRA is ensured by the FDIC for up to $250,000.

The importance of this strategy was highlighted this past week when IndyMac Bank, a quasi financial giant with about $19 billion in deposits, was taken over by Federal Regulators as it became apparent they could no longer meet depositor's demands. NY Senator Chucky Schumer (D) took considerable flack for writing a letter that eroded public confidence in the troubled lender. When the contents of the letter reached the public causing depositors to pull their money out or transfer it to other institutions. The day after the letter became public, .5% of IndyMac's deposits were withdrawn by frightened customers.

Although Schumer was fundamentally correct in his accusations, many have questioned the wisdom of calling so much attention to the problems, which in effect created a self-fulfilling prophecy, when depositors came running for their money. The Office of Thrift Supervision opined that "the immediate cause of the closing was a deposit run that began and continued" when the senior Senator from NY sent his letter.


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June 18, 2008

- Unfair Bank Overdraft Fees?? They're Going Up (again)

BofA headquarters.jpgAlready a major profit center for banks and other financial institutions, the checking account overdraft fees banks charge their customers are going up yet again. At least two major banks, Charlotte, NC-based  Bank of America, and Seattle's Washington Mutual are jacking up the fees they'll charge customers for overdrawing their checking accounts. In  addition they will make it more likely that banking customers will be charged the ffes and less likely that they'll be able to talk their way out of them.

Another bank, also Charlotte based, Wachovia, who was in the news recently for firing their CEO, has gone so far as to send a memo to employees about overdraft fees. Reportedly the memo stated the bank was "..looking for every possible way to generate revenue" and told employees they should not go easy on customers trying to talk their way out of paying late, overdraft, or over the limit fees.

Although it is certainly well within any business's right to charge fees for whatever they see fit, including going a bit over on a checking account, it's also well within a customer's right to find another service provider if they feel dissatisfied. Banks are betting that consumers who are already feeling squeezed by jumping fuel prices, rising food prices and increasing mortgage payments will just sit idly by while the bank inflates their fee structure. If in fact consumers do this, the banks will be vindicated in their decisions. On the other hand, if customers respond by voting as consumers always have, with their dollars, by transferring said dollars to another institution if they feel their bank's fees are unfair, the banks may not be so quick to raise fees the next time.

So, just because you didn't get an ARM that's now adjusted way upwards when you bought your last house, doesn't mean that you won't  be helping to pay for those who did, in the form of higher bank fees. Watch out at your bank.


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April 11, 2008

- Ambulance Billing – How Not to Pay Too Much for an Ambulance Ride

ambulance van.jpgAmbulance billing is one area of medical billing that gets overlooked by the average patient / consumer, at least until their bill shows up. Then it’s a matter of consternation for many, especially those who either aren’t covered by insurance, or have substantial deductibles for riding in the big van with the flashing lights. Here is how you can avoid being overcharged for one of these lifesaving rides.

The fact is that a relatively short trip in an ambulance can result in a substantial bill, and one that you may be completely unprepared for. I found this out the hard way when my wife required a journey in the siren express a few months back. The bill was about $500, and we live only a few miles from the hospital. Thankfully our insurance covered a large percentage of the bill, but it came as a bit of a shock nonetheless. An ambulance ride is one of the things that the average person doesn’t really think about, even in the context of medical procedures. If you live a long way from a hospital, an ambulance ride can set you back upwards of $1,000.

The fact is that many people are not covered at all for ambulance bills, even if they have medical insurance. It just results in one more large bill at a time when there can be so many of them. The first thing you can do is examine your medical insurance plan to see if it covers ambulance services, and if there are any restrictions. That can be important. Failure to follow the stipulations of your insurance can result in your being responsible for the entire bill, rather than just a portion of it. In addition, when you are selecting medical insurance plans, if given the option, check to see how the coverage varies with regard to ambulance services.

The next thing is to see who you’re riding with. In our case there were two options; the county funded ambulance and a private ambulance service. Both showed up in response to the call. We were unaware of the difference and in the furor of the moment failed to ask for the distinction between the two. It makes a big difference when it comes time to pay the bill. The county service is paid for by tax dollars, meaning we already paid for it through a special property tax. Had I been aware of the difference I would have chosen the county ambulance, which I’m sure is just as fast, and staffed by excellent EMTs, just as the private service was.

You have to check, because the name on emblazoned on the side of both ambulances looks similar. In our case, the county funded vehicle didn’t have the equivalent of “County Ambulance Service” or other such thing on the side. Both names looked like private companies, especially in the heat of the moment, so be sure to ask if you find yourself in a similar situation.

If you have Medicare you can’t be billed separately for ambulance calls after 7:00pm. This used to be a standard practice in many jurisdictions but was changed by federal legislators in 1995. Check for this, although such billing mistakes aren’t common anymore.

In some locations you may be billed even though you are transported in a city or county ambulance. If that is the case and you aren’t covered by Medicare, state health insurance, or private health insurance, you can usually apply for some sort of hardship assistance if you are having trouble paying the bill. In other areas the county or city will accept any insurance payment as payment in full, so if you receive a bill for the ambulance service, check with your insurance provider or Medicare. If they have made a payment to the ambulance service, you should not be liable for any other charges.

Separate billing for ambulance services is relatively recent in many areas throughout the U.S. For example in Fairfax County, VA, such separate bills began in 2005. One thing to check on such separate bill is the mileage charge. Make sure it’s accurate, especially because it can be up to $10 a mile, depending upon where you are. It doesn’t take much of an error in such cases to add up to a substantial overcharge.

Another thing to check is the accuracy of the procedures and medications on the statement. While you may be in a relatively poor position to determine the accuracy of this, some things will be obvious. For example if you had a heart attack, you probably weren’t given a topical antibiotic enroute to the hospital. Similarly, if you had a broken leg, you probably didn’t need a defibrillator zap. In many cases the data entry for the bill is done on laptops located in the ambulance and mistakes can be made. Actually, mistakes can happen at any point in the billing chain, so be vigilant.

Hopefully a ride in an ambulance is not something that you or a family member will need, but if you do, you shouldn’t have to pay any more than necessary. Make sure when the bill shows up that no more of your money gets mailed back than is warranted.

Have a great, Debt Free, weekend.

 

 

 


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February 16, 2008

- Why is Your House So Expensive? You’ll Be Surprised

home under construction.jpgEven though in many areas the cost of a house has plummeted over the last 12 months or so, it is still a huge stretch to afford a decent house, especially for first time homebuyers in many major metro areas. Why are houses so very expensive? Are the developers overcharging? Are the homebuilders all sending their children to Harvard and driving Porsches? Are homes now, filled with expensive standard features that used to be options a decade ago? Perhaps, but in some areas that’s not the largest reason for the increase. What is the single largest reason that a house costs so much in these locations?

In these areas, the single largest component in the increased cost of housing is the cost of government regulation. You read that right. The more “progressive” an area, such as Seattle, or San Francisco, the more expensive these government regulations seem to be for the average citizen looking for a home. Does your friendly state and local government respond to their constituency’s concern by reducing the level of government regulation, restriction and red tape?

Hardly, they’d get little credit for that. They wouldn’t want to reduce the cost of regulation and compliance for the guy just trying to get the house built. There would be nothing concrete local pols could point their finger at and say “See how I reduced the cost of housing for the little guy/gal”. Obviously most politicians are concerned with things they can point to during their next campaign. Now, if they can come up with some money to help Joe/sephine homebuyer in their quest for affordable housing, that’s something that can help them get elected next time around.

Are you having trouble believing me about all this? Well, I can understand that. After all houses are so very expensive, it’s hard to imagine that the cost of government is higher than the cost of wood, labor, or windows. Well, sad to say, it is. It’s not only me saying this either, although decades of involvement in the building industry has provided me with ample anecdotal evidence that it’s true. No, greater minds than mine have actually done real research on the problem of expensive housing, and gotten concrete data to back these theories up.

Government regulations, from land use regulations and environmental laws, to extremely complex and expensive building permit processes have piled on a huge amount of additional costs. They reduce the supply of buildable land, and economic law dictates that when you reduce the supply of something that is demanded, its price will increase. They have also increased the cost of compliance through such regulations as restricting the times of the year when work can be done on building projects. In addition some areas are notorious for the cost of building permits and the lengthy and complicated process one must go through to obtain them and keep them open.

I said that greater minds than mine have concluded that all this is true, and one such mind is University of Washington professor Theo Eicher, founding director of the University’s Economic Policy Research Center. He has released the results of a study, itself derived in part from the Wharton Residential Land Use Index, a detailed analysis of the cost of regulation and its contribution to the cost of housing in MSIs (Mean Statistical Areas) throughout the country. Professor Eicher’s study has concluded that in Seattle, fully $200,000 is of the average home price is attributable directly to the effects of government regulation. When you stop and consider that the average home price in Seattle is $447,800, and that $200,000 of that is due to government regulation, it’s amazing that the citizens of Seattle and King County (Seattle’s county) haven’t risen in revolt. The ironic thing is that it is these very same citizens lamenting the increased housing costs that voted in the politicians that enacted the laws, and in a few notable cases, the laws themselves.

For more on the Professor Eicher’s study, go here.


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January 14, 2008

Should the Insurance Industry Use Your Credit Score to Set Rates?

2000 honda civic.jpg

One of the open secrets in the insurance industry is that many insurance companies use your credit score to help calculate your insurance payments. The insurance industry claims that a person's credit score is an excellent predictor of that person's overall level of responsibility. This, when combined with other factors, such as their age, health, job and the type of car they drive can be used by the insurance company's actuaries to deduce, with great accuracy, the level risk they present to the insurance company. That's the claim behind the insurance industry's use of your credit score as one of the determinants behind your insurance rates.

Is it true? Does your credit score really give an accurate prediction of your overall level of general responsibility? What about those who were downsized and lost their jobs, subsequently causing their credit score to decline. Or someone who had excellent credit, but was injured through no fault of their own, lost their job and started falling behind on their bills? Well, thankfully for those who have questioned weather or not the insurance industry has any business using credit scores to help set insurance rates, the FTC has commissioned another of their many studies. This one deals with exactly that question.

Completed in the summer of 2007, the Federal Trade Commission, in concert with the Federal Reserve Board and the Department of Housing and Urban Development (HUD), have brought us a 242 page study on how the use of credit scores affects consumer's auto insurance rates. Does it artificially inflate rates, enabling the insurance companies to pocket millions more of your dollars? Does it let the industry unfairly discriminate against certain groups? We'll see.

First used by insurance companies to help set rates about 15 years ago, this practice has become almost universal among insurers. They love it. In fact, they are so in favor of the practice when setting rates for new customers, that in 2006 they spent $3.7 million in an attempt to defeat an Oregon ballot measure against it. Oregon had earlier banned the use of credit scores in revising rates for existing insurance company customers.

To help ascertain the fairness of the practice, the Feds examined the following areas according to the report:
1 - How credit-based insurance scores are developed and used; and, in the context of automobile insurance the relationship between scores and risk;

2 - Possible causes of the risk / credit score relationship, if any

3 - The effect of scores on the price and availability of insurance

4 - The impact of scores on racial and ethnic minority groups and on low-income groups

5 - Whether alternative scoring models are available that predict risk as well as current models and narrow the differences in scores among racial, ethnic, and other particular groups of consumers.

Seems like the study was fairly thorough, but what did it determine?

Finding 1 -”Credit-based insurance scores are effective predictors of risk under automobile policies. They are predictive of the number of claims consumers file and the total cost of those claims. The use of scores is therefore likely to make the price of insurance better match the risk of loss posed by the consumer. Thus, on average, higher-risk consumers will pay higher premiums and lower-risk consumers will pay lower premiums.”

Finding 2 - “Several alternative explanations for the source of the correlation between credit-based insurance scores and risk have been suggested. At this time, there is not sufficient evidence to judge which of these explanations, if any, is correct.”

Finding 3 - “Use of credit-based insurance scores may result in benefits for consumers. For example, scores permit insurance companies to evaluate risk with greater accuracy, which may make them more willing to offer insurance to higher-risk consumers for whom they would otherwise not be able to determine an appropriate premium. Scores also may make the process of granting and pricing insurance quicker and cheaper, cost savings that may be passed on to consumers in the form of lower premiums. However, little hard data was submitted or available to quantify the magnitude of these benefits to consumers.”

Finding 4 - “Credit-based insurance scores are distributed differently among racial and ethnic groups, and this difference is likely to have an effect on the insurance premiums that these groups pay, on average.

▪ Non-Hispanic whites and Asians are distributed relatively evenly over the range of scores, while African Americans and Hispanics are substantially overrepresented among consumers with the lowest scores (the scores associated with the highest predicted risk) and substantially underrepresented among those with the highest scores.

▪ With the use of scores for consumers whose information was included in the FTC’s database, the average predicted risk (as measured by the total cost of claims filed) for African Americans and Hispanics increased by 10% and 4.2%, respectively, while the average predicted risk for non-Hispanic whites and Asians decreased by 1.6% and 4.9%, respectively.”

Finding 5 - “Credit-based insurance scores appear to have little effect as a “proxy” for membership in racial and ethnic groups in decisions related to insurance.”

Finding 6 - “After trying a variety of approaches, the FTC was not able to develop an alternative credit-based insurance scoring model that would continue to predict risk effectively, yet decrease the differences in scores on average among racial and ethnic groups. This does not mean that a model could not be constructed that meets both of these objectives. It does strongly suggest, however, that there is no readily available scoring model that would do so.”

So, there you have it. According to this study, credit scores work, just as the insurance industry said they do. There may be other reasons for the correlation, but we are unsure as to what they are. The use of credit scores to help calculate auto insurance rates may actually benefit consumers, but how much can't be determined at this time. This practice does, in fact allow the insurance companies charge different rates to different ethnic groups. Are we to infer that, because the use of credit scores as a predictor of risk is accurate, that these different racial and ethnic groups actually present different levels of risk? Or, should the companies dig a bit deeper to determine what factors within the groups are responsible for the differences in risk profiles, instead of taking the easy way out? The study also found that the scores have little affect on the company's willingness to offer insurance to different racial and ethnic groups. And finally the FTC determined that, although there may be a suitable alternative to using credit scores to help assess risk profiles, they were unable to determine exactly what those might be.

Once again, your tax dollars have helped to answer a question asked by many. Is the use of your credit score to help set auto insurance rates fair? It seems that the answer is, for the most part, yes.

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December 20, 2007

- What the New Energy Bill Means for You and Your Wallet

tesla raodster.jpgWell, Hallelujah! President Bush has signed the new energy bill that finally made its way through the halls of congress to his desk. On the plus side, at least our boys and girls on the hill finally got something done, and we now at least have a start on a national energy policy. Weather it will be exactly what the nation needs, or a politically correct compromise remains to be seen. In any case, it will profoundly effect the life of every American in the coming 20 years and beyond, so you should at least be familiar with some of the finer points of the new energy laws.

Right off the top – say goodbye to the beloved incandescent light bulb. You know, those bulbs you can buy 4 for a dollar just about anywhere. They'll be phased out by 2020 so you can install those new fangled CFL bulbs. CFL bulbs have challenges of their own, including higher prices, tiny levels of the toxic metal mercury, problems dimming (some actually do dim now), slow time to full brightness, and harsher light. They do perform as advertised in the energy savings department however. You will be able to cut the electricity you now use for lighting by about 60%, provided you are changing from 100%, non dimmed incandescent lighting.

Some of the problems with CFL bulbs will be solved, in time. Some are able to be dimmed now for those who care about such things (and if you have dimmers installed, you should, lest you have to replace them with conventional switches), and prices are already much lower than they were only a couple of years ago. The levels of mercury, while extremely small per bulb, must be multiplied by the millions of CFL bulbs that will be pressed into service.

In addition, we should remember that these new bulbs must have new factories built to meet the burgeoning demand. New factories mean more efficient and environmentally friendly operation in most cases, but don't forget about the environmental damage caused by the actual construction of the new manufacturing facilities themselves.

Before you jump on the CFL bandwagon however, you should know this; once again, legislators failed to get it right. Instead of setting a lighting efficiency standard, and letting light bulb manufacturers workout the details, they banned a technology. Why is that a problem, you may ask? Because GE and others are now developing incandescent bulbs that are nearly 50% more efficient than current bulbs, and will be even more so within 5 years.

So, instead of using a newer, more efficient version of a proven technology that's relatively environmentally friendly, inexpensive, and compatible with all current light fixtures, we'll be forced to switch to a new technology that's more expensive and, while saving a tremendous amount of energy (estimates run as high as $18 billion annually that we'll be able to put elsewhere in the economy), don't work as well as current bulbs. Here is some information on these new high efficiency incandescent bulbs.

What about other provisions of the new energy policy that will affect you? The other place that Americans love to consume energy is their vehicles. We whine about high fuel costs, but still AutoData reports the sales of new Chevy Silverado Pickups, hardly the most fuel efficient of rides, was up over 30% in August and 7% in September 2007 over the same months in '06, despite high gas prices and a full size truck's thirst for unleaded. Some of that increase was purloined from Ford, as the Bleau Oval saw a nearly 10% slide in F series pickup sales year over year for August '07. None of that came from Toyota though, as sales of the new Toyota Tundra, a huge monster of a pickup with some versions producing almost 400hp, was up a whopping 69% in August over last year's figures.

Sales of most manufacturer's SUV's on the other hand, were down over the same months in 2006. Why does any of this even matter? Because it means that, given their free choice, many Americans will still drive large, rather inefficient vehicles. When they make choices like that, they must be stopped, for their own good, if for no other reason.

What impact will the new energy policy have on what you drive in the future? Well, it will get much better gas mileage. It will have to, because the Corporate Average Fuel Economy (CAFE) requirements will be raised from their current 22mpg to 35mpg. That 35mpg figure will also affect trucks, whereas the current standard for trucks and cars is different. So you'll be saving a ton of money at the gas pump. You'd better save at the pump, because you'll be spending more money just about everywhere else, courtesy of the new energy legislation.

Why? Well the technology required to reach the 35mpg mandate will not come cheap, all apologies to inventors of those 80mpg carburetors we just know were derailed by the big oil companies. By some auto industry and energy analyst estimates, the average cost increase per vehicle will be well between $1,500 - $4,000, with some estimates reaching twice that figure! To paraphrase one industry exec “All the cheap, easy stuff's been done. Further fuel economy increases are going to be expensive.” So you will spend at the dealership what you save at the pump, and possibly a bit more.

Another provision of the new energy bill is that we'll be burning more renewable fuels, such as ethanol, in our high mileage vehicles. The law requires a 600% increase over current levels. Hooray for the farm lobby!! While I'm all for turning to locally produced fuels, renewable and otherwise, to wean us from our dangerous dependence on foreign oil, you should know that such independence will definitely come at a cost. First of all, these fuels contain less energy per unit volume than gasoline, so burning them brings about a 20% decrease in gas mileage. Because of this, the net effect of the CAFE increase is even greater, to maybe 36 – 37mpg, making it that much more difficult to attain.

There will be some interesting new hybrid and fuel cell vehicles, in addition to heretofore undeveloped motive technologies that will power our vehicles. It may spell the end of the traditional muscle car, but you should see what they can do with rare earth magnets and lithium ion batteries these days. The Tesla, an all electric roadster based on a Lotus chassis, can do a silent, 3.8 second 0-60 run.

You should also be prepared to cough up more money at your local supermarket. No, not to pay for more expensive light bulbs, but because the increased demand for ethanol as a motor fuel will  raise the price of corn, and with it everything that contains corn, is fed corn, or competes with corn, such as wheat or barley (the price of whiskey and beer's goin' up!). It won't be a dramatic increase increase in most cases, but noticable. The good news is that a large portion of the new biofuel must be from other-than-corn sources, such as switch grass.

Hopefully one of the largest benefits to come from the new bill, other than the reduction in the demand for foreign oil, is the rise of new, hopefully locally developed and produced technologies to meet the demand for energy reduction. It could provide a dramatic stimulus for existing industries and the impetus for developing whole new ones. That may be just what America needs to keep us ahead of, or at least even with, the game in our new global marketplace.


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November 26, 2007

- Renter’s Insurance, Pay a Little, or Lose Everything?

apartment building.jpgIf you look at the risk involved in renting, it’s amazing that all renters don’t have renter’s insurance. In a situation such as an apartment or condo, where everyone is together in one structure, it only takes one tenant to inadvertently leave a pan on the stove and you’ve lost everything. It would be one thing if renter’s insurance was really expensive, but in most cases, it’s relatively inexpensive. You should be able to get renter’s insurance coverage for around $15 – $50 a month, depending upon where you live and how much you want to insure.

Make sure you get replacement value coverage. With many insurance companies, it will cost you an extra 10% - 15%, but since the premiums payments are fairly small, we’re not talking about very much money here. It will be worth it if you ever need to actually use your insurance.

Another bonus is that, in the event of a fire or natural disaster, most renter’s insurance will cover the costs of temporary relocation. That really helps if you’ve got to move into a hotel and eat out for a while as you find a new place to live, or your apartment is repaired. As with homeowners insurance, renters insurance will cover the costs of someone injured on your property (subject to the limits of the policy). In today’s society, that’s not a bad idea.

To get renters insurance, try your auto insurance provider. You may even qualify for a multi line discount. You can also check with friends for a referral to a god insurance provider.

The bottom line; it’s pretty inexpensive, and unless you own nothing, a little insurance is probably a good idea.


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November 07, 2007

- Financial Misconceptions To Avoid – You Will Be Richer for It

100 dollar bills.jpgWhen it comes to personal finance, a little misconception can go a long way. Here are a few that have been so oft repeated, they may as well be true, except they’re not in many cases. It can be expensive for you to fall into one of these financial traps.

Financial Misconception 1
One such financial misconception that’s been spread around for years is that you have 3 days to make up your mind after you sign a contract. So, it's a bit of a legal misconception with large financial implications. If you decide you really shouldn’t have made the deal, you can cancel the contract. Well, that’s not really true, except in a few isolated cases. Where this can get really expensive is when you’re buying pricey items such as vehicles. You must check with your state AG’s office to find out what items in your state actually give you a grace period after you’ve signed a contract. In legal parlance the 3 day contract grace period is known as the “3 day right of rescission”.

In Washington for example, you have this right on certain products and services, such as health club memberships, some timeshares, and a few other select sales. In Texas, you can get a 3 day right of rescission on certain sales made at locations other than the seller’s place of business, with some exceptions, the same is true in Oregon. In fact, sales made in your home are one of the only places where the 3-day grace period applies in virtually all locations. The Federal law on the subject can be seen here:
http://ecfr.gpoaccess.gov/cgi/t/text/text-idx?c=ecfr&tpl=/ecfrbrowse/Title16/16cfr429_main_02.tpl

In short, you should expect not to be granted any such rescission and treat it as an exception if you are lucky enough to get one. You must check your state’s laws to be sure.

Financial Misconception 2
Another common financial misconception is that Social Security disbursements aren’t subject to Federal income tax. This isn’t true in many cases. It all depends on how much income you have from sources other than Social Security, and if file a single or joint tax return. If you file singly, you will have a greater chance of having to pay tax on your social security income. Look on the bright side, though; the IRS can never treat all your Social Security income as taxable, only 85% of it! Make sure you go over how you’ll be receiving all your sources of retirement income with your tax professional to ensure you get to keep as much of your hard earned SS income as possible.

Financial Misconception 3
You can only contribute up to the IRS set maximum to your 401(k). For many, this is true, however, if you’re over 50 years of age, the Feds will allow you to contribute a bit extra, in the event you need to catch up to where your retirement account should be. For 2007, this catch up amount is $5,000. The amount is subject to your employer’s plan limit maximum, which can be smaller, so ask at HR to find out. There are similar catch up rules for those over 50 who have IRA’s, but the contribution limits are smaller.

Financial Misconception 4
Paying the minimum payment on your credit card is enough. Hardly. Actually, even though the minimum payment percentages have recently been increased, it is still a brutally slow way to pay off your credit cards and is virtually sure to keep you in debt forever. If you want to have any chance of getting debt free, especially if you ever use your credit cards, you’ll have to pay more than the minimum.

The exception to this is if you have multiple credit cards. In that case, you should pay the minimum on all the cards except the one with the highest interest rate. That one you should pay as much extra every month as you can afford to. When it’s paid off, use the money to pay off the next highest card, and so forth, until you’re debt free.

The aforementioned scenario is about the only one where consistently paying your card’s minimum payment is the proper course of action (one exception would be a no interest card, in that case, you want to pay off the card as late as possible. This is because, assuming you pay no interest, the money you use to pay off the card in the future has less value than the money you would use to pay it off today.


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August 28, 2007

- What Does That Warranty Really Cover Anyway?

sub zero refer.jpgFor many people, warranty coverage is a major determining factor for many of the purchases they make. After all it only makes sense that when comparing two competing, but very similar products, the one with the better warranty could well come out the winner. That’s why you really need to know what the warranty really covers, because it’s not always as it seems.

The first thing you need to be aware of is the ubiquitous ‘limited warranty’. That means just what it says, the coverage doesn’t extend bumper to bumper, top to bottom, or forever. It’s up to you, as a consumer, to determine exactly what the limitations are, something many consumers are loathe to do, given all the extremely fine print contained in most warranty descriptions. You, however, should not be among them, especially on major purchases, such as appliances, big screen TVs, vehicles, roofs, and even entire new homes. Seemingly minor differences in warranty coverage could dramatically affect how the manufacturer or builder stands behind their product, and more importantly, how much money you could have vacuumed (be sure to check the coverage on those too) from your bank account to pay for repairs. Remember limited means just that and something you may take for granted as being covered, may, in fact, not be.

One warranty clause you should be aware of on vehicle warranties, especially extended ones purchased for used vehicles, is the phrase “internally lubricated parts”. This is a common clause in such warranties. It means that parts lubricated by the internal oil supply of the transmission/differential/transaxle and/or engine are covered, but there are some other important parts and pieces that comprise the power train of the vehicle, and you could be stuck picking up the tab, should one of them break. These include (possibly expensive) parts such as wheel bearings, CV joints, drive shafts, and U-joints. Such things may be covered, but the chances are you’ll be paying for them if your extended warranty includes the ‘internally lubricated’ clause.

Another clause to be aware of is the term “normal wear and tear”. This could be construed as almost anything, depending on who is doing the evaluation, so be aware of this, but typically it refers to things such as clutches and brakes on vehicles and batteries on laptop computers for example. If you are unsure, ask the company for clarification.

If you are buying an extended warranty, make sure when the thing goes into effect. Some start covering the product from the date of product purchase, others kick in on the day you buy the warranty. Read the terms carefully to be sure. You could be purchasing the warranty weeks or months after you purchased the product, it’s up to you to decide if the dates are important to you or not. A similar clause applies to extended vehicle warranties when it comes to mileage. If the warranty states the coverage is for “5 years or 100,000 miles” for example, you need to make sure if that means 5 years or 100,000 miles from the date you purchase the warranty, or when the vehicle reaches 5 years old or 100,000 miles on the odometer. It’s often the latter. Needless to say, this could dramatically affect your coverage.

Another problem with extended warranties is the viability of the company you purchase them from. This includes store brand warranties, not just warranties from warranty companies. If you bought electronics from Silo or Pacific Stereo in the 1980’s you know what I mean. These companies seemed large and viable, then POOF! They were gone. No company, no warranty. Manufacturer’s warranties are less troublesome in this regard.

If you purchased an extended vehicle warranty from Warranty Gold, Pro Guard International, or Smart Choice, you know all too well that those extended vehicle warranties can become worthless overnight if the company that honors them goes bankrupt. It’s incumbent upon you, therefore, to carefully research the background of any extended warranty company before you purchase. Look into their financial viability and their history. You sure don’t want to spend $1,500 on an extended warranty, only to be unable to file a claim.

Sometimes warranties are simply not worth the cost, in many people’s opinion. This especially applies to some consumer electronics products. Why in the hell would anyone buy an extended warranty on a VCR or DVD player, for instance? Much to the chagrin of your local electronics repairman, you can buy a brand new one for well under $100, and many times it’s better than the one your spent $300 for 5 years ago. You need to do a cost benefit analysis before purchasing any extended coverage.

Buying a warranty is purchasing an insurance policy against failure. You are hedging your bets that your shiny, new product may, indeed fail at some point. What are the odds that it will? Do careful research on the reliability of what ever product it is that you’re purchasing. If the results bear out the need for a warranty, then consider its purchase, otherwise stick the $1,500 in a nice mutual fund that will generate you a healthy return. If the darn thing breaks, use the money for the repair or replacement. If not, you’ve got another little nest egg.


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August 10, 2007

- The 2nd Annual Debt Free Consumer Satisfaction Report

U of M tower.jpgFirst of all, a hearty “Thank You” to all of you who visit and support my blog “Debt Free”. In the last 16 months since I started, I’ve been extremely gratified and thankful to have received so much support from readers and visitors. On to more stuff…..

It’s time for the second annual Debt Free Customer Satisfaction Roundup, with some results from various customer satisfaction surveys from around the globe. After all, if you’re spending your hard earned money, you should be happy with the results.

Hey, maybe Tiger would say nice things about Buicks even if he didn’t have that hefty endorsement contract. In the JD Power vehicle dependability survey released today, another vehicle brand tied Lexus for the highest dependability score. It’s the first time in a dozen years that feat’s been accomplished, and it was by Buick, no less! Way to go General! Maybe Lutz is really kickin’ some tail over there after all.

In another GM luxury nameplate coup, the number 3 ranking on the survey, immediately behind Buick, was Cadillac. If you want to drive an import, but don’t want to spring for a Lexus, you can pick up a ride from their parent company, Toyota, who finished 4th.  Honda rounded out the top five in vehicle dependability, according to the JD Power study. Although the study was conducted through this year, it was actually taken on model year 2004 vehicles, so if you’re buying used, you can let that be your guide.

In the 2007 JD Power survey for initial quality, which measures reported defects in the first 90 days of new vehicle ownership, Lexus was again at the top of the heap, but was actually edged out by German uber-performance nameplate Porsche. At least it appears you do get what you pay for with these brands, but pay you will. Lincoln moved up 9 places from 2006 to finish in the number 3 spot in the 2007 initial quality survey.

What if you’d rather fly than drive? You should probably head over to the boys in blue. Jet Blue, that is. They aced all 8 categories of the 2007 JD Power airline customer satisfaction survey to finish a resounding first. Hopefully that will help them overcome some of the problems they’ve faced in the last few years. They seem to be making customers happy, in any case. Number two position in the budget airline category was occupied by perennial favorite Southwest Airlines. According to the 2007 University of Michigan customer satisfaction index, the airline industry as a whole has a score of 63.

63 may not sound too great. If you are a cable or satellite TV provider however, you’d do well to reach even that mediocre mark. As an industry, the folks that bring you your in house entertainment scored a less than stellar 61 points. Ouch! Even the Internal Revenue Service managed to bring home a score of 65 in the index.

When you get there, you’ll probably need someplace to stay. If that hideaway at your brother’s doesn’t sound too inviting, maybe you could check in to a room at Microtel Inns and Suites, who again finished with the highest customer satisfaction rating in the economy / budget category. If you were thinking you’d rather crash in a place that befitted your esteemed station in life, maybe the Ritz-Carlton would be more to your liking, and to make it even better, they finished at the top of the luxury hotel class for 2007.

Since this is a personal finance blog, after all, there’s a better than even chance some of you will be banking online. In that case, you’ll be well served by Wachovia, who, according to the latest comScore customer satisfaction survey, topped all others for online banking customer satisfaction for the 3rd year in a row. To ensure your family won’t have to shoulder those mortgage and car payments when you’re gone, you’d do well to visit Met Life. The 2007 University of Michigan customer satisfaction survey touts them as the life insurance provider that’ll engender the warm and fuzzies better than any other.

If all that car shopping, traveling and banking has you feeling a bit famished, the University of Michigan’s customer satisfaction survey for 2007 picks Publix as the supermarket to swing by for something to eat. They led all supermarkets in the survey, sliding past Safeway, and soundly trouncing last place finisher Wal-Mart, although Wal-Mart’s Sam’s Club subsidiary did very well in customer satisfaction scoring.

If you’d rather do your shopping online, Barnes and Noble and, no surprise, Amazon.com, led all others. As an aside, Amazon would have made you pretty happy as an investor too. Their stock has posted impressive gains this year, going from under $40 a share in March, to $74.11 now. Over the last 5 years Amazon (NASDAQ: AMZN) has given investors quite a ride. The period has taken the stock from around $15 to where it sits today. The 5 years has been marked by two nice rallys, one from late 2001 to late 2003 where the stock climbed from the mid $14’s to about $60 a share. It then took it’s sweet time to give about half those gains back. About a year ago, it started another impressive rise, going from $30 to almost $80 earlier this week, before giving back about $6 a share in the last 2 days.

If all this has you starved, but your refrigerator’s looking pretty barren, swing through your local Wendy’s drive through for some heart stoppers on the way to stock it up at Publix. Wendy’s (78 points) far outpaced number 2 and 3 finishers BK (69) and MickyD’s (64) in the U of M report. Wendy’s also received top honors for “best burger” in the most recent Zagat survey of quick service restaurants.

Thanks, and have a great, “Debt Free” weekend.


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July 30, 2007

Why Arianna Huffington Doesn't Like to Fly Like You Do

Denver airport.jpgIt takes an awful lot to get me hopping mad, but seeing Arianna Huffington face off with Sean Hannity on Hannity's America last week just about sent me over the top. I was about to hop on a plane (our troubled air transportation system not withstanding, more on that in a minute), fly to where ever she was, and put my foot right up her ass. When she, and the rest of her elitist ilk, sit there in all seriousness basically telling everyone they don't need to personally conserve because they buy carbon credits, it makes me physically ill. Arianna, you, excuse my French, fucking hypocrite.

Well, when Huffington's Hypocrites move out of their Mega mansions and into a 1,400 sq foot homes with CFL bulbs like the rest of us live in, then they can pop off. Until then, Arianna, hop into your Prius and stop meddling into our lives. Carbon credits? Walk the walk for a change, instead of just talking the talk. I personally could give a rat's buttocks if she ever takes a private jet or not. When you have engagements all over the country, it's doubtlessly a much more efficient use of your time than any kind of commercial common carrier. It's when she gets up in the saddle of her high horse saying what a wonderful thing carbon credit are, and because she can afford them, she can do as she chooses, while us Plebs should do as she says, that makes my blood boil. It must be fantastic to be so much more able and enlightened than the rest of the population.

Sorry about the Monday morning rant.

Now, about those airlines Arianna may be avoiding by traveling on more exclusive modes of transportation -
Recently I was on a flight where, mysteriously, it took the luggage 1-1/2 hours to find its way the 100 yards from the gate to baggage claim. Several travelers were unfortunate enough to have theirs not appear even then. Thankfully, about 4 hours later, mine was located. One group so affected included a woman traveling to give a training seminar. Many of the materials she was to be using for the seminar were in her luggage. She indicated that many of them were more or less irreplaceable.

This points to the necessity of not carrying mission critical materials in your checked baggage. Send them Fed Ex or UPS Next Day Air, and insure them, to mitigate the risk of them being lost or stolen. They'll arrive at your hotel intact and the $50 you'll spend is a tax deductible business expense anyway. What price piece of mind and business continuity? If those materials are truly essential to this woman's training business, it could cost her not only revenue, but also referral business when she is unable to give her best presentation. The $50 or $100 would have been a small price to pay.

I began using this little strategy not through the desire for risk mitigation, but because, after a long week at a trade show some years ago, carrying on and checking 100's of pounds of materials seemed like too much work (In addition, these days you'll be charged additional money for those extra pounds). An easier method beckoned, and it worked very well. From that point forward, it's been one of my standard strategies.

Is air travel really getting worse? Anecdotal evidence from friends and associates screams yes, but what about real data? According to the U.S. DOT's records, the airlines' on time performance in each of the months February (67.27% on time) – May (77.91%) actually showed improvement over the previous month, however they also showed declines from the same months last year. So, things are getting better and getting worse. Astoundingly, the DOT indicates that some 518,549 flights were more than 30 minutes late in the month of May alone! On some levels, it's surprising that we have an airline industry at all, since another U.S. DOT report on 21 airlines indicates that Q1 of this year was the first profitable Q1 for the airline industry since Q1 of 2000.

What can you do do to keep from being caught in an air travel nightmare? Aside form the typical advice about arriving 2 hours early, one might suggest that you drive. As this may not be practical for a day trip from LA to Cincinnati, here are some ideas. First of all, if you're traveling west for a little R&R or business to Hawaii, know that both Aloha and Hawaiian Airlines had the best on time performance in the month of May, and by a significant margin. Both the island airlines were over 90% on time, while the next best was Southwest at 81.74%. According to the U.S. DOT, the worst of the airlines surveyed for May was U.S. Air, at a dismal 63.7%. Wow! More than 1/3 of their flights are late. If you're one of those stuck in an airport, it probably seems like more. So, Southwest seems like a good bet.

The worst day of the week for on-time performance? No surprise, it's Friday, barely eclipsing Thursday for that dubious distinction. Where can you go and be sure you can actually arrive on time? Greenville, MS, home of Greenville Municipal airport and Palmdale, Palmdale Af Plant Nr 42 in CA showed every other airport in the nation how it's done. They reported a 100% on time arrival performance in May. As for the rest of the field (in the continental US), Bellingham International in WA, Minot International in ND, Simmons Nott airport in NC, Elko Municipal in NV, E.E.Faust Regional in WY, Nantucket Memorial (remember Wings?) in MA, Melbourne Regional in FL, Twin Falls City/Co Joslin in ID, St George Municipal in UT all scored over 85% in on time arrival percentages. Sadly, the odds are few of you ever travel to those places on a regular basis.

What about places you can travel to if you haven't an aversion to small regional jets and turboprops? Try Spokane International in WA (84%), Metropolitan Oakland International in CA (81+%), Jackson - Evers International in MS (81%), and Fresno Air Terminal in CA (83%).

What about the on time percentages for the big boys in May? La Guardia NY (63.86%), Los Angeles International (77.12%), Mc Carran International - Las Vegas (74.39%), Dulles International in DC (69.20%), Hartsfield-Jackson in Atlanta (74.99%), Miami International (72.36%), Minneapolis St Paul International (70.78%), Kansas City International (77.66%), Dallas Love Field (76.86%), Detroit Metro Wayne County (65.71%), Logan International – Boston (69.07%), Denver International (70.96%), Salt Lake International (79.45%), Sky Harbor International – Phoenix (74.70), O Hare – Chicago (62.62%) It's really is true, when it seems like something always goes wrong there. Unless of course, you happen to be traveling to Kennedy International (60.25%), where you stand to do even worse.


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July 12, 2007

- How to Avoid Credit Card Fraud

credit card fan.jpgThe other day my wife got a call from one of her credit card companies, inquiring why she was getting $300 worth of products from the Disney store and a new cell phone. Apparently their fraud algorithm indicated those purchases, in that time frame, was outside her normal spending patterns. Their algorithm works very well. Someone was using her credit card without her permission. The problem was that her card was securely in the confines of her purse, right where she left it.

Thankfully, in this instance, the attempted credit card fraud was discovered before it went from attempted to actual. Since the fraud attempt occurred in the mall, you'd think it would be easy enough to use security cameras to try and catch the perpetrators. They know exactly what time the attempt was made, and where. Just look at the video, and there you go.

Security experts point out that even though the digital video servers used for the CCTV systems in most major malls would easily allow the perp to be captured, sadly it would be only on video. It seems law enforcement is just too damned busy in most metro areas to worry about most of your garden variety credit card and identity theft. That means you have to protect your own credit card. Your card doesn't have to get stolen, even though a friend of mine had his stolen at the gym a few years ago. The thieves get some nice outdoor stuff from REI before he found out.

How do you protect yourself from credit card theft? After all getting debt free is hard enough with your own debts, you don't want them added to by someone else. Luckily you're usually only liable for $50 of fraudulent activity in most cases. Thank the Feds for that one. Even with the $50 liability limit, credit card fraud is a problem you want to avoid. Here are some tips to help you avoid credit card fraud:

1 - Don't let your card out of your sight. It's common now for thieves to use small scanners to capture the information from the magnetic strip on your card. Presto! They now have all your account information and PIN, which they are free to use, or more likely, sell to organized crime. This is especially dangerous at restaurants when you give your card to your server to pay for your meal. They take it away to do who knows what with it. Don't let them.

2 – Make sure you destroy all copies of anything with your credit card number and name on it, such as receipts.

3 – Write “Please Check ID” on the back of your card next to the signature. With any luck the store clerk will actually do just that. It's amazing when they apologize for checking your ID when you make a credit card purchase. Aren't they supposed to do that? If every retail employee did check your ID, instances of credit card fraud would take a hit.

4 – Get your credit cards replaced with picture cards. It's allot harder to get away with using someone else's credit card if their picture is on the front , and they look nothing like you. If they want to go so far as to get cosmetic surgery to resemble you, let them have the money. They earned it.

5 – Keep your credit cards in a mini wallet separate from your main wallet. That way if you lose your wallet a thief is less likely to get both your credit cards and your ID. You may lose one or the other, but not both. As an added bonus, it'll be easier to leave your credit cards at home when you head out shopping. That'll help you on the road to getting debt free.

6- Unless you called a business, don't ever give your credit card information out over the phone. Who's really on the other end of the line anyway? Probably some boiler room credit card theft operation in Uzbekistan, that's who. That applies even if they seem legit and have most of your information already. The scam there is that they're most likely after the 3 digit security code on the back of your card.

Hopefully you'll never be the victim of credit card fraud, but in this day and age the numbers aren't on your side, unless you have no credit cards.


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June 27, 2007

- Chinese Imports - What's For Dinner?

China.jpgAs you push along trying to get debt free, or attain wealth through proper debt management, you're probably well aware it will be much easier to attain the first goal, and harder to attain the second if you're dead. How might you end up dead, you may well be asking? Well, one way to help yourself to an early demise is to eat tainted food, or use defective products. The announcement today that the Chinese have recently closed 180 food production or processing plants for safety violations should give you some pause.

I mean, come on! Saving money is great, but at what real cost? It's patently obvious that the Chinese need more oversight in their economy if they are going to be exporting products to other nations. If they want to poison themselves, more power to them, but keep that crap at home, please! With new tales of Chinese product recalls, from pet food to tires, surfacing on an almost daily basis, you should think next time you decide to grab that can of fish from Wal-Mart.

According to news reports, Chinese director of quality control, a Mr. Han Yi, said “These are not isolated cases” when describing the number of illegal production facilities uncovered during a recent investigation. Why did he say this? Because they found an astounding 23,000 different products that were substandard or out right contaminated. What did they find in the foods? Oh, nothing, really, unless you worry about industrial chemicals in your chicken and veggies. If you're a fan of imported victuals from our red friends west of Taiwan, you should know the actual contaminants found include formaldehyde, mineral oil and paraffin.

Mr. Yi's right, these are not isolated incidents. According to the New York Times (as much as I hate to give them any credit) in 2005 companies were found to be repackaging food waste products and selling them as fresh. Yum! If you feed your baby Chinese milk powder based formula, know that problems were found with that as well.

If American consumers, and those of every other nation were smart, we'd stop buying Chinese food products at once. It's bad enough to sabotage our economic futures by relying so heavily on (mostly one way) trade with China, and sending so much of our money there, but we could at least hope our people won't be poisoned for their troubles. You may think you're getting a great deal and saving money, but what's the real cost?

That ignores that many Chinese food products are produced using slave labor, which is the primary reason they are so inexpensive. The largest cost component of many products is labor. It stands to reason that if you can reduce that (or eliminate it entirely), you'll be able to undercut your competition. Yes, China has a huge market that American companies would greatly benefit from tapping. It would help our trade imbalance tremendously if we could get some of our money back for a change, but if the cost of our firms doing business in China is that we must import the crap they are sending us for dinner, the cost is too high.


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June 10, 2007

- Be Aware When Buying a New Laptop

dell laptop.jpgWhen purchasing a new laptop computer, make sure that you are able to use widely available replacement parts, such as batteries and especially power supplies. Some manufacturers, notably Dell, require the use of a like branded power supply otherwise the computer will run at about one third normal speed and the battery will fail to charge. All other power supplies will only allow the computer to run, not charge the battery. You will get an error message informing you of this fact when using any other supply, except the factory supplied unit (in some cases you'll get the message even when using the factory [Dell] supply).

In the interest of keeping my readers informed so they may make a good decision when purchasing their next laptop, I advise you check such things thouroughly. My advice is that you be aware when purchasing certain laptops you may incur the additional expense and inconvenience of having to buy only factory supplied parts, rather than readily available replacements. After all, there are many companies out there that produce fine batteries and power supplies. As is evidenced by the battery recall fiasco of a few months ago, simply buying a factory supplied replacement is no guarantee of quality.

Caveat Emptor.


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May 18, 2007

- How an Industry Can Make a Lie Seem Like Truth

apples.jpgTo paraphrase Chevy Chase, it’s all marketing these days. Marketing departments are well known for their propensity to stretch, revise or reinvent phraseology to conform to, or create their vision in the minds of the buying public. So it is with Apple and a few other companies. Apple is obviously rather well known for the ubiquitous, little box of digital content known as the iPOD. What you may not be aware of, unless you love to follow such things, is the bit of deception foisted on consumers under the guise of “high resolution”.

First of all, before the roasting, Kudos to Apple for offering consumers a choice in quality levels in the first place, and allowing DRM free music downloads. DRM free downloads, with greater device compatibility, from iTunes has been a quest of many consumers for a long time.

The problem lies with Apple’s claim their new AAC music downloads at a 256k bit rate have, as their website proclaims, “audio quality indistinguishable from the original recording”. Now that may be true whilst one is listening on the pint sized ear buds typically used with an iPOD, but I’m sure many in the audio/video and recording industries would argue is not the case on a high quality home audio system. Apple’s claim is misleading in the extreme. For those of you unversed in such matters, standard CDs (using what’s known as the “Red Book” standard) have a bit rate of 1,411.2 kbps. No matter how good the compression algorithm is, and AAC is a good one, something’s missing from the picture at 256k.

Apple may be forgiven for such transgressions if their statements contained a grain of truth, but there actually are high resolution audio formats on the market, and they are not just high resolution, but multi-channel as well. In this vein, Sony and Philips gave us the Super Audio CD (SACD), and it really sounded fantastic. There is also the DVD-Audio format, a competitor to SACD (won’t the A/V industry ever learn consumers want a single format they can support?) that basically uses the entire data storage capability of a DVD to store audio only, instead of audio and video.

More recently, for motion picture soundtracks, and presumably music videos, video sound stalwarts Dolby Labs and DTS have brought us Dolby Digital HD, Dolby Digital Plus, and DTS-HD. These are truly high resolution digital audio formats. Amazingly, these true high resolution audio formats don’t use a 256k bit rate!! Maybe they can learn something from Apple. Obviously the scientists and engineers in the labs in Cupertino must be much more on the ball than those dullards over at Sony, Philips, Dolby and DTS, or maybe it’s just the marketing (consumer confusion) department.

Consumers are confused enough by the audio /video industry. Remember VHS/Beta? Not to be outdone, this generation of a/v marketers has delivered HD-DVD / Blu-Ray Disc. Few remember it, but we nearly traveled don the same path with standard DVD, until an 11th hour compromise by Sony and Toshiba (Hey! Those are the same two companies involved in the whole HD-DVD / BRD thing) put the whole thing to bed, and let us all enjoy DVD.

Regarding Apple leading consumers down the “High Resolution” path to low resolution audio, it’s been seen before.  Remember FOX’s “Fox High Resolution” video broadcasts a few years ago? When the other networks were broadcasting in HDTV, Fox decided they would put off the investment in transitioning to real HDTV a few years by giving consumers “High Resolution” TV (HRTV??).That stuff was widescreen TV that ran at higher than regular TV, but lower than HDTV resolution, hence the “high resolution” moniker. Consumers were so confused that few probably even knew what they were getting, and that’s probably just as the FOX execs wanted it. Maybe the same guys are in the marketing departments at FOX and Apple.


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May 17, 2007

- A Car Dealer Scam You Should Avoid

new porsche cayman s.jpgFor many people buying a car is like going to the dentist; you’ll get rid of some long term pain by undergoing a few of the most grueling hours imaginable. It’s not made any easier by some of the crap the dealers pull in an attempt to scrape a few, or more bucks from every sale. Some of the techniques they use are not so bad, but others are downright unscrupulous. Not all car dealerships operate this way, many are great businesses that operate under the principle of “treat the customer right and they’re yours for life”. Others  however, more than deserve the bad reputation the industry as a whole has earned for itself.

Here is a dealer scam you should look out for if you venture into a car dealership this summer. As with any major transaction, you should bring your best stuff and keep your guard up. Make sure you read every little thing before you sign it. It won’t be easy, with the 40 page contract you may be handed, but think about it for just a second, please. If there are uh, questionable, clauses in the contract where would you expect to find them? Well, buried deep within it, of course, and probably in small type.

One way you can avoid the following scam, and many other questionable car dealer practices, is to secure your own car financing before you venture anywhere near the dealer’s lot. They make a substantial percentage of their profit on what’s known as the back end of the deal. That includes everything that you buy besides the actual car itself. One of the main profit centers of most car deals is the financing package. That’s because the dealer often sells the financing contract for a nice bit of extra money over and above what they made on the vehicle. They can make as much, or in many cases more, than they do on the car sale itself. There are some dealerships that almost use the car deal as just a vehicle to sell financing products. It’s amazing.

I know; I worked at a Nissan dealership for a summer during college. Looking back on it now, it was a great education. I know now they were not one of the dealers you’d want to send your friends to. That’s probably one of the reasons they went out of business years ago. Sorry, I digress.

The scam that makes me hot is known as the “spot delivery scam”. You may have had it happen to you or someone you know before. It’s pretty simple, really. You go to the local car dealership and find that fantastic bit of plastic, aluminum, and steel that’s been keeping you up nights for the past year. It drives even better than you imagined. Oh my god! The power just shoves you back in the seat when you barely tap the accelerator. It corners like it’s on the proverbial rails, too. The leather on those seats is so butter soft, and smells out of this world (sorry, PETA!).

The salesman seems like a pretty nice guy too. After a bit of haggling (you weren’t born yesterday, after all) you work out a great deal on your new plastic fantastic and go zooming off the lot, sun streaming through your new sunroof. You really worked them over, didn’t you? Boy, that motor sounds great! After a week, your enthusiasm for your new love hasn’t diminished in the slightest. In fact you are more enthralled with your new car than you were when you first took it home. By now you’ve showed it off and bragged about it to all your friends, your associates at work, parents, and the guys on your softball team.

That’s when the phone call comes. “Mr. Jones, hi, it’s Mike down at XYZ Motors. How are you liking your new ride?” Yeah, we sell a ton of those, we can’t even keep them in stock. They’re one of the best cars in the past 5 years. I knew you’d love it. Hey, we got a call from XYZ financial today. It seems there was a little problem with your financing. It’s no big deal, really.” ”I’ll take care of it for you. I just need you to come in and sign a few papers. It’ll only take a second, and I’ll get you back out on the road. You want another excuse to drive your cruiser anyway, don’t you? Would you rather come down this afternoon or in the morning?”

You have just been victimized by the spot delivery scam. They let you take the car but hadn’t actually approved the financing. You signed a contract with a “upon approval of financing” clause. So, you signed a contract, drove off the lot in your new car and actually didn’t own it yet. After you take mental ownership of the vehicle, they call you back and lower the boom.  If you’re lucky, you can just take the car back, but don’t count on it. For one thing, due to human nature, few people would ever do that anyway. In their mind, it’s now their car. They want to keep it that way, and if they only have to pay an extra $20 - $50 a month, they’ll do it.

The scam is worse because the dealer knew exactly what financing you were qualified. They knew more about your credit than anyone but the feds and your bank. They can get you into a higher interest loan with this scam, however. They basically bait you into the car with a low interest loan, let you mentally embrace it, take mental ownership of it, and then hit you with demands to revise the financing terms you agreed to. Most people just go along with it. That’s one of the reasons to secure your financing before you ever go near a car lot, and to get your credit rating up as far as possible before you make a major transaction.

That’s only one of the little tricks and psychological games you’ll encounter when you’re buying a car. There is a litany of others, ranging from extremely subtle to the completely insane. The best way to counter these is to be as informed as possible and to have your financing before you go to shop for a car. The car dealer should obviously be able to make a profit. They have high overhead and provide jobs and a service for the community. But they should not be underhanded and try to screw the consumer, which some do, and do it with gusto. A fantastic resource to discover what you’ll face at the dealership, and show you how to potentially save large sums of money is Peter Humleker’s book Car Buying Scams. As a former dealership general manager, he’s seen it all and can give you a rare insider’s perspective on what you’ll encounter and what to do about it.

 

 



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April 06, 2007

Why is My Car So Expensive?

honda accord coupe.jpgYou may have not been car shopping lately. Before you make that trip to the car dealership, you should brace yourself for a rude shock. Cars have gotten expensive; really expensive. The National Automobile Dealer’s Association (NADA) says the average price of a new car last year was $28,400. Remember when a $30,000 vehicle was a pretty nice ride? Well, it still is, but it’s by no means an overly expensive one.

Why have cars gotten so expensive? Well, the quick and easy answer is the same as why every other product is more expensive no than it was 20 years ago; inflation. Unfortunately, with vehicles, it’s much more complicated than that. Inflation has played a part, to be sure, but so have many other factors. One major reason for the increase in the price of new vehicles is government regulations. The cost of compliance paid by the auto manufactures is obviously passed on to the consumer. Tighter emission controls, CAFÉ requirements and stricter safety laws have conspired to give us much better cars, but also much more expensive ones. Priced an airbag lately? How about steel intrusion door beams, an electronic engine management system or a direct fuel injection system? All are quite expensive, I can assure you.

To increase fuel economy requires some of the same technologies that are needed to improve emissions, such as fuel injection systems. Other expensive technologies employed in pursuit of better fuel economy are lightweight, composite materials and development time spent to reduce rolling and wind resistance.

All vehicle cost increase can not be laid at the feet of government mandated safety and emissions regulations or inflation, however. We consumers shoulder a substantial portion of that blame. After all, who’d buy a car today with, gasp, roll up windows? I sure as hell wouldn’t. Ditto everything else that used to optional on luxury vehicles that are now standard on even the most basic economy cars.

You have air conditioning or automatic climate control (some with multiple zones), power windows, heated seats, central locking, keyless entry, trip computers (which are actually very inexpensive to implement because they use the government mandated on board diagnostic system), power seats, leather upholstery, CD players with 6 – 10 speakers and powered subwoofers, auto dimming mirrors, Home-link transmitters, high power engines, and the list goes on and on. These features were unavailable or optional on even the most expensive vehicles 20 or so years ago. Now they are standard or very popular options on almost everything that rolls off the showroom floor, except the lot boy’s motorcycle.

So as consumer standards have risen, we simply demand more from our vehicles, much more. This level of content drives prices through the roof. Not only do we want our cars to have a plethora of features, we want them to be supremely safe, so we ensconce ourselves on a cocoon of air bags, in front, on the side, above, and below. The front and rear of our vehicles are delicately engineered crumple zones, designed to absorb the energy of a crash, and keep it from the high strength safety cage disguised with the cars’ sexy bodywork. We have fantastic anti-lock, 4 wheel, disc braking systems, with rotors the size of large dinner plates, clamping down on 18”, styled aluminum wheels. These stylish wheels are wrapped in low profile tires that would outperform almost anything we could imagine 20 years ago.

Not only do we want our cars to stop on a dime, we want them to have power, and lots of it too. 30 years ago the Chevy Corvette was the premium American performance vehicle. It had a paltry 180 horsepower. Now that amount of power is simply laughable on all but the most basic compact family sedan. The Corvette leaves the factory with 400 raging horses under its fiberglass bonnet, and a version is available with over 500HP! Even with the substantial horsepower increase, the Corvette of today gets twice the fuel economy as the Corvette did 30 years ago. A 300hp engine was found in the Corvette only 15 years ago, and it was a rarity. Now 300 hp vehicles are as common as rats in a New York City apartment building. You almost can’t leave the dealership without being shown at least one.

We also need this much power due to the porkers our new vehicles have become. Even with the liberal (hate that word) use of lightweight materials, the weight of our vehicles has risen dramatically. All those new, standard features not only cost money, they add weight. All the soundproofing, electric motors, computers, wiring, and so forth make our cars hundreds of pound heaver than an equivalent ride was 15 years ago. So, you need the extra power partially to safely and easily merge on to the freeway (something all too many people can’t do very well), and partially to overcome the hefty tonnage the engines must haul around.

This stuff all costs money, and lots of it. That’s why your car was so expensive.

If you want to fight back against the rising cost of vehicles, there are a number of ways you can do it. Here is a directory that will show you where to find expensive cars, but pay much less for them - Cheap Car Directory

Here is a really innovative way to eiuther drive your existing car, but have someone else pay for it, or get a new car, and have someone else pay for it Take a look at the Free Car Guide


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March 13, 2007

Preventing Identity Theft - The Next Level

federal trade commission building.jpgGetting debt free is hard enough. It's even more difficult when the debts in question aren't yours. If you've ever been a victim of identity theft, you'll know exactly what I mean. There are some advanced techniques you can use to combat identity theft. That can help you avoid that sinking feeling you'll get when you realize that new Dell laptop on your Visa statement isn't the one you bought 6 months ago, but one someone in Ohio's now bragging to their friends about.

Besides the usual identity theft tips, there are other things you can do to make sure your identity, and your good credit, stays yours. I posted on this subject back in December in a post about freezing your credit. That can be very effective in preventing a thief from opening new accounts using your personal information, because it prevents anyone from pulling your credit report. Typically no one will give you a new credit account without first checking your credit history. If you find someone that will, be sure and let us all know. Beyond freezing your credit there are other steps you can take to protect your credit and make sure all your debts are really your debts. This is especially important if you think you may have already been a victim.

Step 1 – Get a copy of your credit report from at least one of the major credit reporting agencies, so you'll have a baseline. As an added bonus you'll be able to clear up any erroneous credit report entries you may find. You can do this by contacting either Equifax, TransUnion, or Experian. They also have a website dedicated to supplying you with your credit report. It's here.

Step 2 – Put a fraud alert on your credit report. Fraud alerts come in two varieties; extended and initial. You need to contact only one of the credit reporting agencies to accomplish this. By law they're required to contact the other two agencies for you. The difference between extended and initial alerts is as follows: Initial lasts for 90 days and is the appropriate step to take if you think you have been, or may soon be, an identity theft victim. When the alert is placed upon your report, you'll then be entitled to 1 copy of your credit report in the next year form each of the 3 reporting agencies.

On the other hand, an extended alert, as the name suggests, lasts much longer, 7 years. With an extended alert, you're able to receive 2 copies of your credit report annually from each agency. An extended report requires you've actually been the victim of identity theft and have filed an identity theft report with a law enforcement agency. Now a prospective creditor is required to actually physically verify your identity before it can issue you new credit. Sounds like something that should be done every time, anyway. Then the incidence of this sort of theft and bogus credit use would drop drastically. You know what I'm going to say - “Call your legislator, now.” In most cases you'll have to file a local report in the jurisdiction where the theft occurred. For example, in one of my businesses, we had someone in Illinois use a credit card fraudulently obtained from someone in Washington State. We had to file a report with the authorities in Illinois in order to recover our damages from the credit card provider. Thankfully we'd used address verification (we did that with all our orders) and were informed the address was a valid shipping address before we sent the merchandise. That's why you should set up your credit cards to only allow online orders to be delivered to the billing address. For more information on this sort of credit protection, see the Federal Trade Commission's website.

Step 3 – To avoid identity thieves from circumventing address verification by using stolen information to change your credit card's billing address, you should contact your bank or credit card issuer to obtain a personal security code. Now in order for someone to alter any information on your account or use your account, they'll have to know this secret code in addition to your PIN, SSN or other personal information they may have fraudulently obtained.

Other preventative measures you can take to safeguard yourself against this problem are:

1 - Encrypting personal information files on your computer. Microsoft Vista and XP Pro allow individual folders to be assigned passwords so they can't be opened by unauthorized personnel. Keep a list of all your credit accounts in such a folder for easy access so you can notify all your creditors in the event of a problem.

2 – Write the following words on the signature line of your credit cards with a Sharpee permanent pen “Please Check ID” and make sure clerks at any retailers follow the request.

3 – Never have your SSN or driver's license number printed on your checks. Talk about a goldmine for ID thieves! Now they have your bank account number, address, name, SSN, and DL number in one convenient location.

For even more great information on preventing identity theft, see some great identity theft posts by Free Money Finance.


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February 27, 2007

Costco Eliminates Its “Forever” Money Back Return Policy

costco headquarters building.jpgIn a move that'll affect one of many people's favorite money saving warehouse stores, Costco is changing the money back return policy its members have previously enjoyed. Beginning today in some stores, and soon in all stores, the warehouse giant will phase out the “Bring it In and We’ll Give You a Full Refund” for the life of the product. From now on, there will be a 90-day window members must meet in order for such returns. The change currently applies only to consumer electronics products, but could gradually encompass more of the store’s merchandise. 

Costco has been lauded for having one of the most liberal return policies in all of retail (How could it have been any better?). So, unless you live in California, where it’s already too late, bring in your stuff now if you are planning on getting a cash refund. The store will still offer a free, 2 year warrantee on the affected products.


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February 02, 2007

Another Way to Fight Off Big Debt

hospital building.jpgGetting stuck in a hospital, with the little TV that only changes channels up, and the view of the construction in the adjoining wing is bad enough, but too many people also pay more than they need to for the privilege. The stories of hospital over billing are rampant. As medical expenses, especially those for lengthy hospital stays, are one of the leading causes of bankruptcy and other financial problems, it behooves you to actually scrutinize that huge stack of bills you’ll be sent following such a stay. 

Ten years ago, the Federal government sued 62 of the 70 hospitals in Oregon for over billing Medicare, and fined them $900,000. Since that only amounted to a little over $14,500 per hospital, I don’t think it had too much of a deterrent effect. At least it sure didn’t seem to scare any other medical facilities around the country. In 2001, Harlem Hospital in New York agreed to pay $2.3 million in fines resulting from double billing Medicare over a 4 year period.  Last year, the New Jersey Hospital Company had to pay a wowie, zowie $265 million in fines for over billing Medicare and Medicaid. Lest you think that hospital only screw the feds, think again. If they’ll try that kind of crap on the federal government, who has a pile of resources, why do you think they’d think twice about pulling the wool over your eyes?

Currently, hospitals throughout South Carolina are being investigated for over charging uninsured patients, basically charging that uninsured patients were billed substantially more for the same services than those with insurance. Baystate Medical Center in Boston was sued in 2004. Many hospitals have a sort of multi-tiered billing system, with a myriad of fees and charges. The uninsured get none of the negotiated discounts that insured patients enjoy, and are charged, in some cases, 2 or 3 times higher rates for the same products and services than insured patients.

In addition, many (both insured and uninsured) have found that they were either billed multiple times for a medication or procedure, charged for an incorrect number of days in their room, or were charged for medications or procedures they didn’t receive. Fighting against such practices can be a time consuming and complex undertaking, which is one reason so few people choose to do it. If you are uninsured or well past your insurance benefit however, a few mistakes on your hospital bill is all it takes to plunge you deep into debt.

If you don’t mind being in debt for products and/or services you never received well hey, we should do some business together, I need a new yacht. For the rest of us, such things make us mad enough to spit quarters. How can you counteract the problem so you don’t end with undeserved debt? There are 3 main things you must do to avoid getting stuck with an inaccurate hospital bill.

  1. Take your bill home where you can wade through the pages of complicated billing codes, medical terms, and abbreviations. If you were in for a while, figure it’ll take you twice the length of your stay to actually decipher your bill. Pay only a portion of your bill when you leave the hospital. Most hospitals will let you work out a payment plan with their financial office. That will give you the necessary time to wade through the statement.
  2. Go over your bill with a fine toothed comb. Unless you work at a law office or other medical facility, you’ve probably never been confronted with such a baffling array of terms and language before.
    1. Check the dates so you’re not billed for days you weren’t even in the hospital.
    2. Look at each procedure and medication to ensure you actually received everything you’re being charged for. Just because it was ordered doesn’t mean you actually got it. Many times procedures and medications are ordered, only to be replaced by another procedure, or eliminated entirely. In such cases, it’s not uncommon for the patient to be billed for both. Conversely, make sure you’re not being billed more than once for any of the procedures, unless you actually had multiple instances of the product or service in question. That kind of over charging happens all time.
    3. Make sure you are not charged for doctors or other specialists on your hospital and from the specialist’s office or group. These guys and gals are expensive enough once, you sure as hell don’t want to pay them twice.
    4. If there is a section titled miscellaneous or other similar term, get everything in it itemized. Those kind of lumped together charges are ripe for abuse.
    5. Look out for the $10 Tylenol. If you’re being charged way, way more than seems correct, look into it further.

3.   Contact the medical facility’s financial services office or patient accounts department to rectify any errors you have uncovered. Do this as soon as possible, like within 30 seconds of discovering all the errors. This is where not paying your entire bill on discharge comes in handy. If you’ve already paid, you’ll have to try and get a refund check. Good f’in luck! If you can’t get them to assist you, craft a very nice letter, including copies of all the bills containing accuracies, to your state Attorney General’s office. That usually makes people stand up and take notice.

Hopefully you or a family member never ends up in the hospital. If you do, maybe your bills will be correct. Hopefully these steps will keep you from getting undeserved debt. Good Luck!


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December 17, 2006

Prepare a Bit Now, You Won't Be Sorry

hurricane.jpgIt’s a fact of life. There’ll be disasters on occasion, natural and otherwise. There are some simple things you can do to make sure that you’re prepared and when things return to normal, and they will, you’ve taken precautions to protect your house. 

Experts recommend that you’re prepared for at least three days without essential (it seems almost every modern convenience is essential these days) services. Make a kit and keep it with you. It may seem like overkill to drive around with it in your trunk all the time, but when something happens, you’ll be the one that’s got your act together.

There are few really simple things you can do that won’t cost you much, but can prevent more serious problems in the event of an emergency.

1 – Keep at least a ½ tank of gas in your vehicle at all times. In the event of a major natural disaster, storm, or terrorist attack, it may be a week or before most gas stations are back to pumping gas. In addition, during these events, freeways can become clogged and you may be stuck for a few hours before you can get onto a surface street, where you can make some progress. Ask all the poor folks that get stuck in snow storms if keeping some gas in the car is a good idea. If you know there is a storm coming, stop and get some gas before it’s too late.

2- Have at least 2 gallons of fresh water for every person in your family. Keep some of it in your vehicle too. You can survive for up to 30 days without food, but only a tenth of that without something to drink (not Jack Daniels or Stoli).

3- Have plenty of flashlights and batteries for them. You can’t imagine how much we depend upon electric light until you don’t have it for a few days. Every time you go into the bathroom and turn on the light, only to have nothing happen, you’ll know what I mean. Get the flashlights that use LEDs for the light source. They’re much easier on batteries and the LEDs last 20 times what a halogen or xenon bulb does.

4- Unless you’re made of money, unplug all your appliances. Newer appliances, like that Maytag Neptune you got your wife last Christmas, are microprocessor based. The circuit boards in those things are unbelievably expensive. It can cost many hundreds for the parts alone if a power surge comes along and fries the main control board. Unplug or turn off the breaker for your microwave, washer and dryer, stove/oven, stereo, computer, etc. You don’t want to buy a new plasma TV, even if the prices are dropping like Enron stock with Ken Lay in control.

These are just a couple of things that’ll make life a bit easier in the event of a speed bump in your parking lot. A little forward thinking now will save you a ton of problems later. PS Keep some cash around. Cash machines may not work.


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December 10, 2006

Managed Repair? Know About This Little Business Deal

wrecked car.jpgJust as insurance companies have brought managed care to health medicine, they’re trying something similar with another popular insurance category, auto insurance. Unbeknownst to most consumers, many insurance companies have a cozy relationship with many car repair providers. These little relationships are known in the industry as direct repair contracts. In such relationships, the insurance company has a contract with various auto body repair facilities to perform repairs at favorable rates. This little arrangement greatly benefits the insurance companies, but said companies don’t always have the best interests of the consumer in mind. 

Be sure, before you get your vehicle repaired after an accident that you know who you’re really dealing with. Ask your auto care provider if they have any relationships with the insurance company. Something else to look for when choosing an auto repair facility is that they will follow the manufacturer’s recommended repair procedures. You should also be informed if they aren’t going to repair your ride with OEM components, not inferior imitations. After all, this will affect the value of your prized machine.

Speaking of value, you should be sure your settlement takes into account the reduced value of the vehicle after its little problem. This is known as diminished value. Your settlement should include this, or you should at least be informed that the value of your vehicle will be not be what it once was.

Just a little consumer protection tip for your weekend. Have a great one, and keep trying to become debt free!


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November 24, 2006

3 Things to Watch Out For On Black Friday

turkey.jpgBlack Friday! It's Here at last. Some of the discounts featured by retailers, mostly for early risers, have to be seen to be believed. Care must be taken however, to avoid being taken in by the 'too good to be true' prices. Retailers use these low prices like that angler fish uses his light in your kid's Finding Nemo DVD. It works too. They reel people right in. Don't fall for these tricks used by retailers that can entice you to overspend or bust your budget.

1 - Easy credit terms – Can't afford that new 42” plasma HDTV, even though it is 50% off? Don't want to pass on that mechanics tool set, new coat, or the new Garmin Street Pilot GPS for ½ what they were just 8 short hours ago? Just fill out this handy form and we'll take care of everything. There you go, you've got an extra $7,000 available to boost your holiday shopping spree. Oh! Did we forget to mention that this card has a 18.5% APR? Many retailers have ridiculously easy credit terms to entice consumers to get in on the deals. They'll finance almost anyone. Declared bankruptcy yesterday? Okay, no problem! These easy credit terms come at a price, however. They are often not the most advantageous for Joe/sephene consumer. So watch out!

Circuit City does have 42” Panasonic plasma HDTV, the TH42PX60U, for only $1,199.00. It is one of the best 42” plasma displays on the market, price independent, so it really is a great deal. By the time you read this, it'll probably be gone, however. That same set was featured at many other retailers as well, for very low prices. My brother-in law bought one, so I'll let you know how it looks. He bought it from Circuit City Online Thanksgiving Day and took advantage of the free delivery (offered by many retailers), so as to avoid actually rolling out of bed at 4:00AM.

NOTE: Many 720p (actually 720 or 768 native resolution) plasma and LCD flat panel HDTVs are slated to be replaced by 1080p models in the not too distant future. In the case of smaller sizes, such as 32” - 42” panels, the existing 720p models will still offer an outstanding image when fed from a high quality source. Don't let the impending arrival of 1080p dissuade you from scooping up one of the existing units when the prices hit new lows, as they seem to be doing now.

There will come a price point where manufactures and retailers have compressed the prices to the extent they can not go much lower. This is because there will be little room below them for smaller or lower content units. In the case of 42” HDTV flat panel TVs, we are very nearly at that point. For example, if a 42” plasma HDTV is at $999, there must be room below that in the price structure for smaller sizes such as 37”, 32”, 26”, etc. So, although manufacturers and retailers seem to be on , as one industry insider put it, a “Race to 0”, in reality there will come a time where prices will cease to drop, and technology and/or feature sets will improve, while prices remain the same.

One Additional Caveat - Hold off on HD-DVD or Blu-Ray dis players for a while as well. From a usability persepctive HD-DVD is not ready for prime time, although the picture and sound is fantastic when viewed on an HDTV set. As for Blu-Ray Disc players, they're even more expensive than HD-DVD, there is very little selection currently on the market, and some of the players have had firmware issues that cause the image not to look as sharp as it should. Not what you want in a $1,000 prioduct. Hopefully, in short order, the manufacturers will have all the issues worked out.

2 – Discontinued goods – In some cases, the low prices are on items that are about to be replaced by a new model, or discontinued altogether. In the case of consumer electronics or computers, the replacement will often have better performance and features than the outgoing model, and be priced lower to boot. In clothing, this may not be a problem, depending on how fashion sensitive you are. If the price is really low, and you actually need the merchandise anyway, it may really be a bargain. If not, you just got suckered into riding out of the store on a white elephant.

3 – Unattainable Rebates – This is a favored method of making the price seem artificially low. If you actually receive the rebate (You will send them in, right?), the item may actually be the bargain it seems, but you've got to stay on top of the rebate companies like they're sending you your last dollar. If the rebate is small, the time you spend to actually collect the rebate may not be worth it. In this case, you need to view the rebate as an added bonus, and only purchase the product if the value proposition is there even without the rebate. A close cousin of this is the “Get 5% back on All Your Purchases” line often seen on Black Friday sales. This often involves getting a new store credit card, and then the 5% back is only on additional company merchandise you purchase. Getting an additional credit card or revolving store account, and then buying more items in order to receive the 5% rebate, does not seem like a very good way to become debt free. Avoid these offers like cheesecake on a diet.

Happy Thanksgiving! Happy Holidays!




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November 03, 2006

Know This When You Lease a Car - or Pay the Consequences

Navigating the car buying minefield makes many people feel about the same as if they were navigating through a real minefield; cold sweaty palms, stomach in their throat, and heart pounding. Sadly too many people are about as well equipped to handle the sales and F&I staff at the local dealership as they are to clear mines from a field in Afghanistan. Here are some traps to avoid when you step into the sales and F&I office.

Money Factor Doesn't Equal Interest Rate – Weather by mistake, or just so they can stick it to you, you'll be led to believe, on occasion, you're getting a spectacular lease rate. Don't make the mistake of believing the money factor quoted with your lease terms is the same thing as the interest rate. Believing this is akin to believing in the tooth fairy, and way less profitable for you. The money factor is multiplied by 2400 to obtain the annual interest rate. For example, if the money factor is .0040, the interest rate you'll be paying is actually 9.6%. Needless to say, a mistake here can be very costly.

You Can't Just Get Out of Your Lease Whenever You Want To – Well, you can, but in most cases it's extraordinarily expensive. Most leases are written in a way that makes it very expensive to terminate them before the end of the term. Most consumer auto leases are of the closed-end variety. In a closed end lease, the value of the vehicle at the end of the lease is determined at the inception of the leasing contract. With these leases you can walk away from the vehicle at the end of the term, not before. This often applies even if the lease termination is involuntary, such as when the car is totaled or stolen. Check with your auto insurance company, but in many cases the lease fees associated with this aren't covered by your insurance. You could have to pay these fees out of your own pocket. NOTE: You also can't change to a different car during the lease. This is a misconception held by some people.

Just Because Your Payments May Be Lower Doesn't Mean a Lease Is Better Than Buying – It all comes down to how much you pay at the inception of, and during, the lease term; and the actual value of the vehicle at the conclusion of the lease. If the interest rate is low, the vehicle's actual value at the end of the lease is higher than the residual value used to calculate the lease, and your cap cost reduction payment (down payment) at the lease inception is low, leasing may be a very good deal, you can get into the vehicle for less cash out of your pocket, and get lower payments to boot.

But, and this is a very big but, these conditions very often do not apply. The lease's interest rate will often not be very attractive. In addition, leasing companies figure vehicle residual values for a living, and they're not likely to miss the depreciated value of your vehicle by much. In some areas, though, certain vehicles are worth much more than average. An example is Subaru Legacys in New England or the Pacific Northwest. They seem to hold their value much better in these locations than average.

A lease may indeed be the way to go for you when you get a new vehicle, then again it may sink you financially. You need to look carefully at your specific situation to be sure. Be aware too, that leases have excessive mileage charges. Exceed the mileage stated in the term of your lease and you'll be paying between 10 and 20 cents a mile for your troubles.




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October 07, 2006

Spending Isn’t Saving – Don’t Fall Into This Money Trap

money savings.jpgYou’re bombarded with this message all day, every day. “SAVE BIG MONEY!!” or “SUPER SAVINGS”, usually accompanied with the empty threat that this will never be repeated again in your lifetime. The goal of this mental artillery is to convince you that by spending money, you’re actually saving it. That’s akin to saying that by killing someone, you’re really saving their life. 

Let’s get one thing straight right up front. Saving money and spending money are opposite sides of the same coin. One is your money flowing out to someone else in exchange for goods or services. The other is your money staying at home, in one of your accounts, or being converted to an investment vehicle.

The trap is letting yourself be convinced that by spending money, you’re actually saving it. You’re not. Unless you’re buying something you needed to purchase anyway, you’re just wasting your money. It just requires a shift in perception. Spending is spending and saving is contributing to an actual monetary fund, hopefully yours. Saving is not spending, just spending less.

So, the next time you hear those ads come flying out of your speakers, or see them jumping off the page while you’re reading the newspaper, don’t fall for it. Your finances will thank you for it. Spending isn’t saving.


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August 14, 2006

Donations – Look Before You Leap, or Give Even One Red Cent!

church cross.jpg

Donations – Look Before You Leap, or Give Even One Red Cent!


You work hard for your money, and many of you like to give back by donating some of your earnings to charity. That's one area where Americans can be legitimately proud. According to the organization Giving USA, Americans donated over $260B to charity in 2005. A huge number to be sure, and an increase of over 6% from 2004, so we're getting even more generous at a level that outpaced inflation. Where's the problem? For many there's no problem, but some of your money went to line the pockets of some rather shady individuals, instead of helping those whom you intended. Nothing brings the hucksters out of the woodwork like a major disaster ala Hurricane Katrina or the SE Asia Tidal wave of 2004.


How can you be sure that the money you're giving to help legitimate charities or disaster victims is actually helping those in need and not buying the latest from Delta Marine for some scam artist? The easiest way is to only give your money directly to the charity itself. Make sure it's a recognized, national or international charity. Mail (how quaint!) the donation directly to them or donate on their website. If giving on the website, type in their URL directly into your browser's address bar, instead of clicking on a link. This is especially true with regards to email links. Don't trust email links. They are a favorite weapon of scammers worldwide. If you're unsure of how to give money to help specific disaster or terrorist attack victims do some checking first.


Major charities such as the Bill and Melinda Gates Foundation are well known for carefully scrutinizing the recipients of their donations, so these types of charities are safe if you just want to give a donation to a general charity and let them distribute it as they see fit. Others such as Mercy Corps and the Red Cross are well known for ensuring that the money gets to where it's supposed to.


What about giving money through your church? That can be fine, but churches are notorious targets of scam artists and swindlers. See this recent article in the Washington Post 

There was a famous case a few years ago where some enterprising young gamblers sold $21M worth of non-existent cars (at a great discount!) to parishioners. The cars were supposedly part of a large estate of a wealthy car collector. I even had one offered to me as a gift. I never got to go pick it out and then found out why. It was never there. Church goers have been scammed for years, either by criminal pastors directly (remember the Bakkers?), or by thieves that first con the pastors, who then get donations from the congregation. You may think it can't happen at your church, but it's estimated that between 1998 and 2001, over $2B (source:Christianity Today, “The Fraud Buster,” January 2005 )was taken in church related cons.

The bottom line is: You worked hard for your money. If you've gotten to the point where you feel you should give something back, bravo! You just need to be sure your money goes where you point it.


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June 08, 2006

Don't Get Taken When You Buy a New Car

Porsche GT3.jpgMost people dread it, and with good reason; you’re at a big disadvantage. It can feel like you’re a new fish in the yard. I’m talking about making a trip to a new car dealer to pick up your latest 300hp, depreciating asset. Although some may enjoy the witty banter and glib one liners provided by the typical automobile sales consultant, most find the whole procedure about as distasteful as explaining to your boss why you were having a party with his wife in his office. Ah, but there are ways to arm yourself, so you can shut them down when they try to perpetrate one of their many scams on you. Not to say all car dealers are dishonest, on the contrary, there are many reputable dealerships out there. But on the (not too small) chance you saunter into one of the others, here are some of the tricks you can find yourself up against.

Remember this question; “If I could, would you?” It’s the question almost all car salespeople try to boil the negotiation down to. Insert whatever pushes your buttons into the previous question. Basically “If I could get you into that car for nothing down and only $289 a month, would you drive it out of here today?” A great sales person will be able to find out all sorts of information about you during the initial conversation and test drive. They’ll use that info to frame the question in such a way that will get you to agree. In the time leading up to the inevitable question, they try to get you to answer “yes” to a variety of other questions so that when they pop the big one, you’ll be in the habit of saying yes, and really, what’s one more time? 

A lot of the tricks you’ll find at the dealer are concerned with credit and financing. This is where the dealer makes a good portion of their profit. You didn’t think they could support 100 employees, their inventory carrying cost and that spanking, new building, when they sell their cars for a few percent over cost did you? In many cases, it’s all about the financing. The car is just a vehicle to sell you a financial product. The favorite financial product of many dealers is the retail installment sales contract or (RISC). This is then sold to a financial institution. This is known as “selling the paper” and is common practice in many types of financing.  The higher the interest rate the dealer can make you pay, the more profit they make when they sell the contract.

You should always secure financing before visiting the dealer, unless you have great credit and are going to take advantage of low, or no, interest financing from the auto manufacturers. Be advised, these deals are “upon approval of credit” and many can not get them. Don’t get sucked in. Know your credit score before you visit the dealership & don’t let them tell you the number you got from Experian or Equifax is wrong, because some will try. If you do finance at the dealer, take a financial or loan amortization calculator so you can figure the interest rate you’ll really be paying. You’ll be surprised.

Here is a list of some other tricks you’ll be facing:

  • Your financing didn’t go through – Can you come down and resign your loan paperwork? Many car deals are OAC, even if they initially let you drive off the lot with the car. After you’ve really gotten to love it, they’ll let you know you’re not approved and you need to change the terms of the financing you thought you got the car for.
  • We don’t take checks from those online lenders or credit unions. Although there has been an upsurge in cashier’s check fraud, the checks from the major online lenders don’t bounce. It’s just a line the sales person is feeding you to get you to finance the car at the dealership.
  • Selling salvage titled cars “as is” – Reputable dealers won’t try to pull this, but watch out! Where do think all the flood damaged cars from Katrina ended up? Use CarFax on any car you purchase to ensure its vehicle history. Most used cars are sold “as is” and that clause makes it extremely hard to win if you try to defeat a dealer in court. They can afford the best lawyers, trust me.
  • “I’ve got to talk to my sales manager” – This is the standard negotiating technique. Normally, the salesperson actually does have to get the sales manager’s approval. Be prepared, however, to see a higher offer when the salesperson returns. They may even try to get you into at the same payment at a longer term or, if you weren’t paying attention, a higher interest rate. Too many people buy because the dealer can get them the payment they want, not the total price they want to pay.

Three things you can do to keep from getting stung are – Have the car inspected by a mechanic, Get a CARFAX vehicle history report, and Secure financing before you ever get to the dealership. If you do go through the dealership for financing, make sure you know your credit score and have a financial or loan amortization calculator with you.

You car is one of your largest purchases. It can be a day you wish you were cleaning the bees nest out of your attic instead of sitting in that chair. Even worse, you could leave, completely happy with your dynamite new ride, totally oblivious to the fact they scammed you sixteen ways from Sunday. It’s your choice.


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May 19, 2006

Prius Anyone? Take a Good Look First!

Toyota prius.jpgHigh oil prices are reviled by motorists. As gas prices rise seemingly every day, a stream of “Do you kiss your mother with that mouth?” language can be heard emanating from the mouths of drivers everywhere. The gas pump is where the effects of high fuel prices is most visible. You're constantly reminded about it every time you drive by your corner gas station. High oil prices actually effect you in countless other ways that many are unaware of.

For example, did you know that most plastics are made from petrochemicals? Think for just a second about all the items you use every day that contain plastic. If you buy a new one of any of those things in the future, it'll be more expensive due to the rise in oil prices. Other materials will be affected as well. Anything made from asphalt such as roads, roofing tiles, and soundproofing material found in cars, boats and refrigerators, will all rise in price. Oil powers our entire economy, from power generation to manufacturing to transportation. The rise in oil prices will be felt by all, even those in the green sector that favor the bicycle, Prius and ride the bus.

Speaking of hybrid cars, check all the facts before you're seduced by the lure of passing by all the gas pumps this summer. Any fuel savings you'll see really depends upon your driving style and environment. For example, you'll save more if most of your driving is in an urban setting. Keep in mind that those batteries won't last forever, and will need replacement at some point. Guess who'll be footing the bill for that? Start saving now. The battery packs for hybrid vehicles can run from $3,000 to $5,000. Ouch!

Another thing that the those of green persuasion tend to overlook in their enthusiasm for hybrids is that all those lovely chemicals in the battery packs are hazardous and must be properly disposed of. What happens when 5,000,000 hybrid vehicles a year are sold in the U.S. alone? What a disposal problem. Will we be able to recycle all of the chemicals? Add this to the fact that, given the driving habits of many, hybrids may not deliver the promised increase in fuel economy. For most, even including the generous federal tax incentives, hybrid vehicles cannot justify their higher initial cost, and they're not as green as many think.

Back to oil prices for a second. All goods are transported to market (including the gas at the pump), and so are affected by the rise in oil prices. With the summer driving season upon us, people will be taking vacations and driving more, and consequently demanding a greater quantity of fuel. Watch for that to drive prices at the pump up some more. Some locations are predicted to see $4.00/gal gas. Hope yours isn't one of them. If this continues though, there is a silver lining. The high fuel prices will spur development of alternative energy sources and processes. This spells great investment opportunity for the investor that's willing to do a little research.


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April 28, 2006

Get 'Em While They're Young

While this time tested marketing strategy has been used on countless products from cars to credit cards, it seems the credit card companies have been taking the technique to new heights. From a marketing perspective, it makes sense to try and get as many of the nation's 31+ million teens to develop a preference for your product as possible. Because most people are creatures of habit, if they like your product, they'll remain loyal users of it throughout their adult lives. Teens are also a lucrative market for many companies, not just credit card companies. In 2005, the teen demographic spent over $100 Billion of their own money on various products and services. That, coupled with the desire to capture a consumer's brand loyalties as soon as possible in their spending lives, means it's not a market that very many firms can afford to ignore.

Is there a dark side to all this? Well of course there is! It seems that many credit card issuers are doing something more akin to plucking the ripe fruit from low hanging branches. Instead of focusing on developing long term customers, they are targeting teens to try and get as much short term billing as possible. According to a  recent Jumpstart Coalition survey, 1 out of 6 high school seniors had credit cards in their own name. They, of course, know full well that many in this age group (and many well beyond it) are in no way mature enough to handle a credit card. The proportion of bankruptcy filers under 25 has risen 500% in then last 10 years. While for many having a credit card at a young age can be a valuable learning experience, for many others it can be the first step on a road to a life long relationship with excessive credit card debt - And that's just how the credit card companies like it.


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